Knowledge base software,
the easy way

Create a beautiful FAQ site & get your users answers – fast.

HelpSite gives you…

A support site with your FAQs and knowledge base.

It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.

A smart contact form that auto-suggests articles as someone types their message.

Users get their questions answered faster and support agents save time.

A super easy-to-use admin interface to create knowledge base articles with ease.

Populate your help site with answers to common questions and other helpful information. Our hosted knowledge base software takes care of the rest.

A lightning-fast search box that works like magic to find relevant helpful articles for your users.

Customizable features to make your support site feel like your own.

Use our custom domain option (even on our free plan!), so your site can live at help.yourdomain.com.
Upload your logo
Customize the layout & style with Custom HTML/CSS to match your company's brand.
Change any text to say whatever you'd like, or translate into multiple languages.

A settings page with options for making your knowledge base publicly accessible or treat it like a private internal knowledge base. Settings include public, private for invited users only, or private with SSO with JWT.

An internal knowledge base, just for your users

We have site-level and article-level privacy settings. You can set up…

a private documentation site viewable only by your users
a public FAQ support site for your product or service
a separate private knowledge base just for your team
a mixed-privacy knowledge base that combines both public & private content
… a combination of the above!

We also allow you to create multiple help sites, set up custom roles & permissions, and more!

Loved by thousands of happy customers…

Started using HelpSite around 9 months ago, and find it absolutely brilliant. Very easy to set up, configure and manage, it has become an invaluable resource for us and would recommend to anyone.

Tim H., Solutions Engineer, Information Technology and Services, 51-200 employees

HelpSite is very easy to use and that was important for me since I'm no technical guru. I was able to have an FAQ page set up in a matter of minutes because of the software's ease of use. It also produces a very nice looking product for the end user and was reasonably priced.

Steven S., Technical Analysis in E-Learning, 1-10 employees

Get started now

Ready to make an awesome support site? Sign up for free to get started now.

Not ready yet? Check out our help center, which also serves as a live demo, or tell us more about your needs.

Knowledge base software,the easy way