Knowledge base software,
the easy way

A support site with your FAQs and knowledge base.

It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.

A smart contact form that auto-suggests articles as someone types their message.

Users get their questions answered faster and support agents save time.

A super easy-to-use admin interface to create knowledge base articles with ease.

Populate your help site with answers to common questions and other helpful information. Our hosted knowledge base software takes care of the rest.

A lightning-fast search box that works like magic to find relevant helpful articles for your users.

Customizable features to make your support site feel like your own.

• Use our custom domain option (even on our free plan!), so your site can live at help.yourdomain.com.
• Upload your logo
• Customize the layout & style with Custom HTML/CSS to match your company's brand.
• Change any text to say whatever you'd like, or translate into multiple languages.

An internal knowledge base, just for your users

We have site-level and article-level privacy settings. You can set up…

• a private documentation site viewable only by your users
• a public FAQ support site for your product or service
• a separate private knowledge base just for your team
• a mixed-privacy knowledge base that combines both public & private content
• … a combination of the above!

We also allow you to create multiple help sites, set up custom roles & permissions, and more!