Welcome to the latest edition of the HelpSite Monthly Newsletter—your monthly roundup of product updates, handy tips, and sneak peeks!

We’re here to help you get more out of HelpSite—faster, easier, and with a little more fun along the way. Let’s dive in!

What’s Just Launched

New Features

• Clone Your Entire Site in One Click

Need a quick way to duplicate your HelpSite? Now you can! With our new Site Cloning feature, you can instantly copy your entire site including all articles, settings, and branding without touching your live version.

Here’s how users are already putting it to work:

• Creating custom, white-labeled HelpSites for individual clients
• Launching multilingual versions for global audiences
• Testing changes in a safe staging environment
• Building temporary sites for seasonal content or product campaigns

We’re Now Sharing HelpSite Tips & Insights

We’ve just launched the HelpSite Blog! It’s where we’ll be sharing quick, helpful posts to help you get even more out of HelpSite.

You’ll find things like:

• Feature tips and how-tos
• Ways to organize your knowledge base
• Security practices for your knowledge base
• Sneak peeks at what we’re working on
• Behind-the-scenes product insights

Fixes & Improvements

Behind the scenes, we’ve been tidying things up to keep your workspace feeling fast and frustration-free. Here’s what’s been polished:

• Resolved an issue where creating a category triggered a “Expected number, received null” error
• Fixed inconsistent logo resizing and format handling
• Extended login cookie duration to improve session stability
• Added "Copy to Clipboard" functionality to Privacy Settings
• Fixed 2FA entry page so the cursor now defaults to the first input box
• Sub-sub folders now display correctly in the Article List
• Fixed badge links in the Article List to open in a new tab as expected
• Unpublish button issue has been resolved

What’s Coming Soon!

• Contact Form Embed (JavaScript Snippet)
  Say goodbye to iframes! Soon, you’ll be able to embed your HelpSite contact form using a clean JavaScript snippet that’s easier to style and integrate into your website.

• Article background auto-save. 

No more lost progress. You’ll soon have seamless auto-save that constantly saves your article to the cloud in the background so you never lose your work.

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• Version History

Coming soon: a complete timeline of your article edits. You’ll be able to review past versions and track changes over time.

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• Save a named version history 

Want to bookmark a milestone? You’ll soon be able to save named versions of your articles, with optional descriptions to mark key changes or snapshots.

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• Articles assignment to team members

Need to stay organized? Articles will be assignable to specific team members so you always know who’s working on what.

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• Request new articles/updates from a specific team member

Assign gaps, not guesses. Whether it’s a missing how-to or an outdated guide, you can delegate article requests directly to the right teammate so nothing falls through the cracks.

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• In App notifications

Soon, you’ll receive real-time alerts inside HelpSite for things like article assignments and requests. We’re especially excited about this as it’s the first step toward better team collaboration within your workspace.

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Sneak Peek: Article Layout Themes

We’re cooking up something beautiful and code free!

Article Layout Themes
No more wrangling HTML! Pick from a gallery of ready-made themes to style your articles in just a few clicks. Easy to preview, easy to publish.
Stay tuned, it’s almost here!

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Got Thoughts? We’d Love to Hear Them!

Reply to this email and let us know what you think — your feedback helps shape the future of HelpSite.

Want to stay more connected?

• Log in now and explore what’s new
• Refer a friend or teammate who could use HelpSite
• Save 20% by switching to annual billing
• Follow us on X @HelpSite — we’d love to connect with you there!

Thanks for being here. We’re so grateful to have you as part of the HelpSite community.

More updates coming your way soon!

With gratitude,

The HelpSite Team

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